Privacy Policy

Privacy Policy

The company, as a one that operates planning, development and sales of remote-access services for enterprises, fully understands the importance of protecting personal information in an advanced information society.

It is a crucial administrative duty and a company’s societal responsibility to protect personal information in order for individuals to protect their rights. As such, all employees will be made aware of this responsibility, and the following will be upheld by all members within the organization.

1.Collection of personal information

Personal information will only be collected by appropriate and fair means.

2.Use of personal information

(1) Personal information will be used according to the scope and purpose indicated upon collection, and will be used when relevant to our business operations. Personal information will not be used for any purpose outside the intentions specified. Furthermore, measures will be taken to prevent the misuse of personal information.

(2) In the event that personal information is entrusted to a third party, the third party will undergo rigorous investigation, conclude a non-disclosure agreement, and be placed under suitable observation.

3.Providing personal information to third parties

Personal information will not be provided to any third party without advance consent, except when required by applicable law.

4.Complying with legal and social order

The company complies with public law in order to ensure the protection of personal information.

5.Secure management of personal information

The company maintains strict standards regarding protection and management of personal information. Proper safety control measures shall be implemented to prevent the leakage, destruction, or loss of personal information. In the event that these objectives are not met, immediate corrective action will be taken.

6.Establishment, execution, maintenance, and improvement of the personal information protection management system

The company has established a ‘personal information protection management system’ (this policy, ‘“Personal Information Protection Manual’”, and other laws and regulations) in order to uphold the relevant objectives. All employees of the company and affiliated individuals will execute, maintain, and improve upon this management system.

7.Inquiries and complaints regarding the handling of personal information

For inquiries and complaints regarding the handling of personal information, please contact us through the channels below.

Contact e-Jan Networks Co. (Personal information protection management window)
Address 8 Ichiban-cho, Chiyoda-ku, Tokyo, Japan 102-0082
Email Email
1 February 2011
Shiro Sakamoto
e-Jan Networks Co., CEO

Release of personal information

The company reserves the right to use personal information as stated below.

Use of personal information

(1) The company will use personal information gained from resumes and other recruitment procedures such as affiliated recruitment sites and/or recruitment companies in order to contact applicants regarding employment decisions.

(2) The company will use personal information provided by partners and resellers of the corporate remote-access service CACHATTO for the registration, management, protection, and support of said product.

(3) The company will use personal information of participants gathered from surveys and data from sponsored events in order to provide information about other campaigns and events, along with further information on the company’s products.

Disclosure of personal information

(1) The company may disclose personal information for the reasons below:

  • To provide remote-access services (CACHATTO)
  • To maintain and provide support for the company services
  • To advertise for sale campaigns and other related activities
  • To manage and organise registrants for events/seminars
  • To manage the support website and register users.
  • To answer queries posed to the company
  • To send requested materials
  • To provide information on the company services
  • For purposes involving management and recruitment of our employees
  • To publish comments and photos of employees to the company’s homepage

(2) Disclosure procedure

For any queries (reports on use, disclosure, addition/correction/erasure of information, cease of use, request for third-parties to cease use), please contact the company via the means below:

①Queries

Contact e-Jan Networks Co. (Personal information protection management window)
Address 8 Ichiban-cho, Chiyoda-ku, Tokyo, Japan 102-0082
Email Email

②Registration, fees for proof of identity

Registration Upon entering the necessary information for the given ‘Disclosure Invoice’, please send upload proof of identity to the management window. A proxy may instead provide proof of identity along with the necessary documentation. The documentation will be processed when the fixed fee has been received.
Proof of identity Copy of driver’s licence, individual health insurance card, or other public proof of identity
(In the case of proxy) Copy of driver’s licence, individual health insurance card, or other public proof of identity, as well as documentation of proxy
*Proof of residence, etc is not required.
Fee In event of ‘Query of use’ and/or disclosure
Invoice 1,000 yen (tax incl.) for each case
Processing fees will be incurred by the sender.

(3) Complaints related to use of disclosed personal information

Please contact the Personal information protection management window (above).

(4) Complaints directed towards the Personal Information Protection Commission

The company is a part of the Japan Information Processing Development Center (JIPDEC).

Organisation Japan Information Processing Development Center (JIPDEC)
For inquiries Personal information protection inquiry center
Address Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku Tokyo, 106-0032 Japan
TEL 03-5860-7565
0120-700-779
Kenichi Haraguchi
Personal information protection manager
e-Jan Networks Co.
Email
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